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The high price of overcomplicated comms

Businesses are taking advantage of a wide range of tools to improve employee and customer communications, creating workforces that have never been better connected.

But it’s not all happy talk. The average employee now switches between 35 job-critical apps more than 1,100 times a day. Dealing with multiple phone numbers, inboxes and communication tools can result in important calls and messages being missed. Your responsiveness and productivity suffer. And you’re not alone – it’s estimated that UK businesses lose over £30 billion every single year due to missed calls.

The question is, can you afford a comms infrastructure that can have such a negative effect on your revenue, not to mention the longer-term impact on customer dissatisfaction?