Case Study: How a VoIP Telephone System in Holmfirth Powered Langricks’ Seamless Merger with Balance Accountants

Introducing Langricks & the Need for VoIP Integration in Holmfirth

Langricks Chartered Accountants, with offices in Wilmslow and Holmfirth, recently acquired Balance Accountants, a fellow Holmfirth-based firm. To integrate both teams quickly and professionally, they relied on a VoIP Telephone System in Holmfirth, delivered by long-time telecoms partner Blue Portal.

Langricks has been a loyal customer of Blue Portal’s broadband, mobile, and landline services for years. During the acquisition, their goal was clear: unify communications across both teams with no downtime and no client disruption.


About the Holmfirth based Businesses

Langricks Chartered Accountants

Langricks is a dynamic accountancy firm offering strategic financial, tax, and business advice across the UK. Known for its personal approach and regional presence, Langricks is a forward-thinking team supporting businesses from growth to succession.

👉 Visit Langricks’ website

Balance Accountants

Prior to the acquisition, Balance was a well-regarded firm offering jargon-free, client-focused accounting. With a strong Holmfirth base, they brought both talent and local client relationships into the Langricks fold.

👉 Visit Balance Accountants


How a VoIP Telephone System in Holmfirth Made the Integration Seamless

The real story behind the merger’s success lies in the infrastructure. Blue Portal’s VoIP Telephone System ensured both offices were instantly connected, professional, and scalable.

Key Benefits Delivered

🔹 Cloud-Based Flexibility

The VoIP Telephone System in Holmfirth allowed Langricks to take calls from anywhere—on desk phones, mobile apps, or laptops. Balance’s team was added to the system in days, with no physical installations required.

🔹 Intelligent Call Routing

Client calls to either company were routed smartly to the right people, thanks to Blue Portal’s auto-attendant and IVR features.

🔹 Centralised Management

From one online dashboard, Langricks could manage users, call settings, voicemail, and call forwarding—ensuring consistent service.

🔹 Business Continuity

With a fully cloud-hosted system, Langricks had full redundancy, high uptime, and no disruption during the transition.

🔹 Scalability

The system scaled as the team grew, with no delays or cost spikes—making it perfect for growing businesses in Holmfirth and beyond.


Results from the VoIP Telephone System Integration

  • Zero Downtime for clients across both firms
  • Instant Team Collaboration across two Holmfirth offices
  • Improved Client Experience with seamless telephony
  • Long-Term Scalability to support growth and hybrid work

Why Choose Blue Portal’s VoIP Telephone System in Holmfirth?

Blue Portal offers VoIP systems built specifically for SMEs, with real-time flexibility, UK-based support, and full integration with broadband and mobile. Learn more about the service that helped Langricks deliver a frictionless merger:
👉 VoIP Telephones – Blue Portal

Conclusion

This is more than a merger—it’s a masterclass in how the right VoIP Telephone System in Holmfirth can support business growth, team cohesion, and client service at scale. With Blue Portal, Langricks found a partner in telecoms that matched their ambitions.

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