Blue Portal Group is trading as normal. Contact us today on 0114 553 7969 or email enquiries@blueportal.co.uk for any enquiries. IT deliveries in stock are still shipping for next day delivery.

5-50 User IT Support Packages

Our support packages start from £15 + VAT per user and include the following levels of support as standard:

• A full network audit to highlight problematic areas and advise on solutions and scope for improvement moving forward

• Unlimited telephone and remote support during the hours of 8am – 6pm (Mon – Fri)

• Server maintenance including real-time system monitoring, backup monitoring, proactive and reactive support

• Client machine support and maintenance including desktop and laptop computers, proactive and reactive support

• Network support including printers and mobile devices

• Limited site visits

All of our support packages are bespoke and can be tailored to your specific needs.

Subscription based services such as Office 365, Antivirus subscriptions and cloud backup solutions would be quoted separately but during our initial audit we would be able to highlight the services a client requires.

What we’re great at

HELPDESK SUPPORT

Our Support team are highly trained and experienced in dealing with a vast array of support requirements tailored to your company’s individual needs.

ONSITE SUPPORT

Our engineers are always available on the rare but unavoidable occasions onsite support is required.

REMOTE MONITORING

Save time and money by eliminating unnecessary downtime. Our advanced remote monitoring tools allow us to proactively identify and prevent issues before they become a headache.

IT CONSULTANCY

Jargon-free IT advice for your business. Relax and let our IT Service consultants plan and manage your IT projects.

NETWORK SUPPORT

We understand it is imperative to not only keep your IT systems operating around the clock but for them to also be running to their full potential.

MANAGED SERVICES

Using award-winning anti-virus and backup solutions allows us to make sure your network and IT systems are both protected against virus threats and backed up against loss of data.

Services

Whatever the level and type of support is best for you and most effective for maintaining your business, we will provide it.

Providing flexible support agreements which provide:

• Remote support, taking care of all your business-critical facilities swiftly and unobtrusively, so that the business can keep on running.

• Telephone support, dealing with your queries and suggesting solutions to niggles and glitches as they arise.

• On-site support, tackling hardware problems and replacing faulty parts as applicable

 

Please Note: The above details will be fixed and nothing will change as any enquiries will be passed straight over to SuperSys.